Eric Robertsen

Hi, I'm Eric Robertsen. Welcome to my profile!

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Eric Robertsen is a dynamic Analytics professional with an exceptional fifteen-year career delivering high performance analytical reporting solutions from conceptual design through documentation, implementation, user training and enhancement. Extensive qualifications in all facets of analytics and reporting practices, displaying proven expertise in analyzing current business/reporting processes and developing dynamic solutions to improve efficiency and reduce cost. Exceptional team building and project management skills gained through experience, multiple Master’s degree programs and an Effective Team Building course at Harvard Business School.     

Team Lead - Healthcare Analytics and Modeling at Cedars-Sinai Medical Center

April 2009 - Present | Beverly Hills, CA

• Dramatically transformed business procedures in patient care through the innovative design, development and implementation of a high-powered reporting solution that replicates and exceeds the functionality of a popular, yet costly physician performance software package, potentially saving approximately one million dollars in licensing fees. • Changed the game in cost reduction practices through the design and development of the UHC Hospital Benchmarks dashboard, providing over 30 in-depth metrics on numerous comparison hospitals. Under a tight deadline, meticulously worked through several iterations of data and report design, ensuring optimum clarity, insight and user-friendly design. • Effectively managed the design, specification requirements, development and rollout of the Physician Advocate project, a critical, interactive database hailed by the executive management team as a game changer for gauging physician performance and the driver for setting hospital-wide fiscal year performance goals. • Ensured Cedars-Sinai’s commitment to excellence through the innovative development of interactive reporting solutions, converting Hospital Compare data from the US News & World Report Honor Roll Hospitals list into a searchable, agile deliverable which is driving decision-making at the highest levels of management within the organization. • Utilized extensive analytical prowess to enable micro-level analysis of average length of stay (ALOS) performance trends through the development of the Daily ALOS Tracker, empowering executive management to rapidly gauge daily performance at the most granular of levels. • Maximized organizational quality and efficiency through the design of automated clinical dashboards, personally developing the report design and technical specifications while collaborating with multiple programmers to ensure functionality and ease of use, bringing an enhanced level of automation capabilities to future initiatives. Eliminated the need for several manually generated reports, reducing the amount of man-hours required from three days to less than one hour. • Collaborated with multiple departments hospital-wide to oversee the design and development of high-powered, interactive Medicare Outlier Payment dashboards, providing the executive management team with over 150 data metrics to drive future decision making in the realm of Medicare Outlier payments. • Efficiently coordinate project team members in support of multiple patient care and efficiency improvement initiatives, providing critical reporting and analysis through direct collaboration with customers and data experts to ensure accurate and timely development of critical project deliverables. • Ensure report projects are completed thoroughly, accurately and within specified time frames by interviewing users to evaluate reporting needs, offering fresh ideas for report layout and functionality.

Reporting Team Lead/Business Analyst at ACC Consumer Finance, LLC

March 2006 - Present | San Diego, CA

• Optimized organizational efficiency by serving as Team Lead for all data and reporting functions, supervising a team of programmers and employing progressive techniques to optimize reporting capabilities through the automation of pre-existing reporting models, increasing reporting efficiency by 96% and allowing for the reduction of costly reporting resources. • Utilized extensive SQL Server, Oracle, MS Query and MS Office skills to accurately report, monitor and account for over $237 million in customer accounts. • Implemented organization’s first data definitions database, providing programmers with a complete reference of business data definitions and their locations, drastically reducing turnaround time in defining and developing requested business reports. • Restructured reporting quality assurance procedures to increase accuracy and efficiency while simultaneously eliminating costly resource hours needed for report rewrites. • Served as company wide data expert to validate all reporting of data elements, resolve data quality issues and perform audit comparisons to ensure accuracy of several data sources while coordinating and documenting all necessary changes to data definitions.

Analyst - Computer Networking and Reporting at United States Air Force

January 2002 - Present | Colorado Springs, CO

• Maximized the productivity of the 21st Space Communications squadron by supervising the development of an electronic system of routing inspection reports, decreasing the Commander’s workload and the review cycle by 75%. • Collaborated with senior military officers to continuously improve existing formats and business processes to develop more efficient reports and procedures.

Harvard School of Business

2016 – 2016

Certificate

Concentration: Building Effective Teams

Colorado Technical University

Master of Business Administration (MBA)

Concentration: Healthcare Management

Colorado Technical University

Master of Business Administration (MBA)

Concentration: Executive Management

Colorado Technical University

Professional Certificate

Concentration: Change Management

Colorado Technical University

Professional Certificate

Concentration: Business Management

Colorado Technical University

Bachelor of Science

Concentration: Information Systems Management

Colorado Technical University

Professional Certificate

Concentration: Business Administration

Community College of the Air Force

Associate of Science

Concentration: Electrical Systems Technology

Technology, hiking, running, reading, camping, traveling, music.